Returns per 100 Orders calculates Returns per 100 Orders from Returned orders and Orders using the documented KPI relationship. Use values from the same scope and reporting period so the ratio is meaningful.
How to use this tool
Formula
Returns per 100 Orders = Returned orders ÷ Orders × 100
Input consistency
The numerator and denominator should describe the same population, time period or operating scope. The denominator must be greater than zero.
Worked example
80 ÷ 100 × 100 = 80 returns/100 orders.
Examples
KPI example
80 and 100 produce 80 returns/100 orders using the displayed formula.
Common use cases
- Calculate Returns per 100 Orders for one reporting period
- Compare scenarios using consistent definitions
- Check a spreadsheet or dashboard calculation
Frequently asked questions
What formula does Returns per 100 Orders use?
Returns per 100 Orders = Returned orders ÷ Orders × 100
What happens if the denominator is zero?
The denominator must be greater than zero; a zero denominator does not produce a meaningful ratio.
Why can this KPI differ between reports?
Results can differ when reports use different time periods, populations, exclusions or definitions for the numerator and denominator.