Follow-up Compliance calculates Follow-up Compliance from On-time follow-ups and Due follow-ups using the documented KPI relationship. Use values from the same scope and reporting period so the ratio is meaningful.
How to use this tool
Formula
Follow-up Compliance = On-time follow-ups ÷ Due follow-ups × 100
Input consistency
The numerator and denominator should describe the same population, time period or operating scope. The denominator must be greater than zero.
Worked example
80 ÷ 100 × 100 = 80%.
Examples
KPI example
80 and 100 produce 80% using the displayed formula.
Common use cases
- Calculate Follow-up Compliance for one reporting period
- Compare scenarios using consistent definitions
- Check a spreadsheet or dashboard calculation
Frequently asked questions
What formula does Follow-up Compliance use?
Follow-up Compliance = On-time follow-ups ÷ Due follow-ups × 100
What happens if the denominator is zero?
The denominator must be greater than zero; a zero denominator does not produce a meaningful ratio.
Why can this KPI differ between reports?
Results can differ when reports use different time periods, populations, exclusions or definitions for the numerator and denominator.